Privacy Policy

 

At Faithmov, we value your privacy, and we are committed to upholding it while adhering to all relevant laws and regulations concerning the collection of your personal information. This privacy policy covers the data we may gather about you through our website, https://www.faith-movement.com, and other sites we own and operate.

What is Personal Information?

Personal information includes any data that can identify you as an individual. This comprises details such as your name, address, date of birth, information about your devices, payment details, and even data about your interactions with websites or online services.

Third-Party Sites and Services

It's important to note that our website may contain links to third-party sites and services, each having its own unique privacy policy. Once you leave our site and navigate to these external sites, we recommend reviewing their respective privacy policies to understand how they collect and handle personal information. This privacy policy applies only to activities on our site.

Effective Date and Last Update

This privacy policy becomes effective as of 22nd July 2023 and was last updated on the same date.

Information We Collect

Our commitment to privacy includes transparently explaining the data we collect, which falls into two categories: "voluntarily provided" information and "automatically collected" information.

Voluntarily Provided Information

"Voluntarily provided" information encompasses data that you knowingly and actively provide while using our services or participating in promotions. This may include personal details submitted during account creation or when contacting us.

Automatically Collected Information

"Automatically collected" information refers to data sent by your devices when accessing our products and services. Such data includes:

  • Device Type
  • Operating System
  • Unique Device Identifiers
  • Device Settings
  • Geo-location Data

The specific data collected depends on your device and software settings. To understand what information is shared with us, we recommend reviewing the policies of your device manufacturer or software provider.

Personal Information and Sensitive Data

We may request personal information from you, such as when you submit content or contact us. This information may include:

  • Name
  • Email
  • Social Media Profiles
  • Date of Birth
  • Phone/Mobile Number
  • Home/Mailing Address

Additionally, we recognize the importance of sensitive information, also known as "special categories of data." Sensitive information receives higher protection, and it includes details related to:

  • Racial or Ethnic Origin
  • Political Opinions
  • Religion
  • Philosophical Beliefs
  • Sexual Orientation
  • Sexual Practices or Sex Life
  • Criminal Records
  • Health Information
  • Biometric Information

We value your privacy and will never collect sensitive information without your explicit consent. Furthermore, we will only use or disclose this information as permitted, required, or authorized by law. Your trust and privacy are of utmost importance to us.

User-Generated Content

We value the contributions of our users and consider "user-generated content" to be materials (text, images, and/or videos) voluntarily shared with us for publication on our website or re-publishing on our social media channels. Such content will be associated with the account or email address used to submit it.

However, please keep in mind that any content you submit for publication will become public after posting (following a review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.

Legitimate Reasons for Processing Personal Information

We only collect and use your personal information when we have a valid reason to do so. This means we gather personal information that is reasonably necessary to provide our services to you. Your privacy matters to us, and we ensure that we handle your information responsibly and securely to deliver the best possible experience while safeguarding your data.

Collection and Use of Your Information

We value your privacy and will only collect personal information from you when you engage in specific activities on our website, such as:

  • Registering for an account
  • Participating in competitions, contests, sweepstakes, and surveys
  • Subscribing to receive updates via email or social media channels
  • Accessing our content through mobile devices or web browsers
  • Contacting us through email, social media, or similar technologies
  • Mentioning us on social media

We collect, hold, use, and disclose this information for the following purposes, ensuring that personal information is not processed in a way that contradicts these purposes:

  • Providing you with essential features and services on our platform
  • Customizing and personalizing your website experience
  • Delivering products and services to you
  • Contacting and communicating with you
  • Conducting analytics, market research, and business development to improve our website, applications, and social media platforms
  • Sending you promotional information about our products and services, as well as relevant content from third parties that may interest you
  • Considering your employment application, if applicable
  • Enabling access to and usage of our website, applications, and social media platforms
  • Maintaining internal records and for administrative purposes
  • Organizing competitions, sweepstakes, and offering additional benefits to you
  • Complying with legal obligations and resolving any disputes
  • Crediting any content you submit and we publish on our website
  • Ensuring security and fraud prevention, and maintaining safe and secure usage of our sites and apps according to our terms of use
  • Performing technical assessments to improve our applications and social media platforms

We may also combine voluntarily provided and automatically collected personal information with general information or research data received from trusted sources. This enables us to enhance our marketing and market research activities, providing valuable insights to improve your overall experience on our website.

Security and Retention of Your Personal Information

Safeguarding your personal information is of utmost importance to us. We take appropriate measures to protect it against loss, theft, unauthorized access, disclosure, copying, use, or modification, using commercially acceptable means.

While we make every effort to ensure the security of the personal information you provide, it is essential to acknowledge that no electronic transmission or storage method is entirely foolproof, and absolute data security cannot be guaranteed.

As our valued user, you bear the responsibility of choosing a strong and secure password, ensuring the safety of your information within the confines of our services. This includes maintaining the confidentiality of passwords associated with your personal information and accounts.

Data Retention Period

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this privacy policy. For instance, if you create an account with us, we will keep the information for the duration of your account's existence on our system. Should your personal information no longer be required for this purpose, we will either delete it or anonymize it by removing any identifying details.

However, in certain cases, we may need to retain your personal information to comply with legal, accounting, or reporting obligations, or for archiving purposes in the public interest, scientific research, historical research, or statistical purposes.

Children's Privacy

Our products and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children in this age group. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us immediately, and we will take appropriate steps to remove this information from our records.

Disclosure of Personal Information to Third Parties

At times, we may need to share your personal information with certain third parties in order to deliver our services effectively. Rest assured, your privacy remains a priority, and we ensure that these disclosures are made in compliance with applicable laws and regulations. Below, we outline the circumstances under which we may disclose your personal information:

1. Parent, Subsidiary, or Affiliate Companies: We may share your personal information with our parent, subsidiary, or affiliate companies as part of our business operations and to provide seamless services across our network.

2. Third-Party Service Providers: For specific purposes related to our services, we may engage third-party service providers. These providers may include IT service providers, data storage and hosting companies, server providers, analytics platforms, error loggers, debt collectors, maintenance or troubleshooting providers, marketing agencies, professional advisors, and payment systems operators.

3. Employees, Contractors, and Related Entities: Access to your personal information may be granted to our employees, contractors, or related entities on a need-to-know basis to ensure smooth operations and service delivery.

4. Agents and Business Partners: We may disclose personal information to existing or potential agents or business partners who collaborate with us to enhance our services or offer new opportunities.

5. Sponsors and Promoters: In the context of any competitions, sweepstakes, or promotions we run, we may share relevant personal information with sponsors or promoters to facilitate these events.

6. Credit Reporting Agencies and Regulatory Authorities: Should you fail to pay for goods or services provided by us, we may disclose necessary personal information to credit reporting agencies, courts, tribunals, and regulatory authorities as required by applicable laws.

7. Legal Proceedings and Defending Our Rights: When necessary, we may share personal information with courts, tribunals, regulatory authorities, and law enforcement officers to comply with legal obligations, handle actual or prospective legal proceedings, or safeguard and defend our legal rights.

8. Third-Party Data Collection and Processing: We may engage third parties to collect and process data on our behalf, ensuring improved services and user experiences.

9. Business Transfers: In the event of a business transfer or sale, we may share personal information with the acquiring entity or when transferring our assets and business, ensuring continuity of services.

Third Parties We Currently Use: As of the current date, we work with the following third parties:

  • Payment Gateways: We utilize secure payment gateways to process transactions when you make purchases on our website. These include Stripe, PayPal, and Revolut.

  • Email Providers: For effective communication with our users, we use email services provided by Active Campaign and MailChimp.

  • Analytics and Tracking Services: To better understand user interactions and improve our services, we employ Google Analytics.

  • Customer Support and Communication Tools: For managing customer inquiries and providing support, we use the Tawk live chat and communication service.

  • Social Media Platforms: We connect and engage with our users through various social media channels, including YouTube, Instagram, Twitter, TikTok, and Facebook.

  • Advertising and Marketing Partners: We collaborate with third-party advertising networks and marketing partners to display relevant ads and promotional content.

  • Feedback and Survey Tools: We gather valuable feedback and conduct surveys to enhance our services, though we don't involve any third-party tools for this purpose.

  • Data Processors: We use Tawk as a data processor to collect and process user data for real-time chat support and direct communication."

Please be assured that we only collaborate with reputable third parties who are bound by strict privacy and data protection standards. We take the necessary measures to ensure your personal information is handled securely and with the utmost confidentiality. If you have any concerns or inquiries regarding these disclosures, please don't hesitate to contact us. Your privacy and trust are of paramount importance to us.

International Transfers of Personal Information

We want to make you aware that the personal information we collect is stored and/or processed in the United States, or in locations where we, our partners, affiliates, and third-party providers maintain facilities.

Please note that the countries where we store, process, or transfer your personal information may not have the same data protection laws as the country where you initially provided the information. However, if we transfer your personal information to third parties in other countries: (i) we will ensure that those transfers comply with the requirements of applicable law; and (ii) we will safeguard the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

We respect your choices and control over your personal information. By providing personal information to us, you understand that we will collect, hold, use, and disclose your personal information in line with this privacy policy. Nevertheless, providing personal information is voluntary, and you have the right to choose not to do so. However, please be aware that this decision may impact your use of our website or the products and/or services offered through it.

Information from third parties: If we receive personal information about you from a third party, we will treat it in accordance with this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have obtained such person’s consent to share the personal information with us.

Marketing permission: If you previously consented to us using your personal information for direct marketing purposes, you can change your preferences at any time by contacting us using the details below.

Access: You have the right to request details of the personal information we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or outdated.

Non-discrimination: We respect your rights over your personal information and will not discriminate against you for exercising them. We will not deny you goods or services, charge you different prices, rates, or fees, or provide you with a different level or quality of goods or services unless such information is required to provide you with a specific service or offer, such as user support.

Downloading of Personal Information: For your convenience, we provide a means for you to download the personal information you have shared with us. Please contact us for more information on this process.

Notification of data breaches: In the event of any data breach, we will comply with relevant data protection laws applicable to us.

Complaints: If you believe that we have violated a relevant data protection law and wish to make a complaint, please contact us using the details provided below. Kindly provide us with full details of the alleged breach, and we will promptly investigate your complaint and respond to you in writing, outlining the outcome of our investigation and the steps we will take to address your concerns. You also have the right to contact a regulatory body or data protection authority regarding your complaint.

Unsubscribe: If you wish to unsubscribe from our email database or opt-out of receiving communications, including marketing communications, please contact us using the details provided in this privacy policy or use the opt-out facilities provided in the communication. We may need to request specific information from you to verify your identity and process your request effectively.

Use of Cookies

We utilize "cookies" to gather information about you and your activities on our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, enabling us to understand how you interact with our site. This valuable insight helps us deliver content tailored to your specified preferences.

For more details, please refer to our Cookie Policy.

Business Transfers

In the unlikely event of an acquisition or if we, unfortunately, go out of business or face bankruptcy, data, including your personal information, may be included among the assets transferred to any parties acquiring our company. You acknowledge the possibility of such transfers and understand that any acquiring parties will be bound to use your personal information in accordance with this policy, as it serves as the basis for any ownership or use rights we have over such information, to the extent permitted by applicable law.

Limits of Our Policy

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and we cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

From time to time, we may update our privacy policy to reflect changes in our business processes, current best practices, or legislative and regulatory requirements. If such changes occur, we will post the revised policy at the same link you used to access this privacy policy.

In case the changes are significant, or if required by applicable law, we will contact you (based on your communication preferences with us) and all our registered users to provide the updated details and links to the revised policy.

Should it be mandated by law, we will seek your permission or give you the opportunity to opt in or opt out, as applicable, regarding any new uses of your personal information.

Additional Disclosures for Australian Privacy Act Compliance (AU)

International Transfers of Personal Information

Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller / Data Processor

The GDPR establishes a distinction between organizations that process personal information for their own purposes (referred to as "data controllers") and organizations that process personal information on behalf of other organizations (referred to as "data processors"). As Faithmov, located in Europe, Austria, we may act as a Data Controller and/or Processor concerning the personal information you provide to us.

Legal Bases for Processing Your Personal Information

We adhere to collecting and using your personal information only when we have a legal right to do so. Consequently, we ensure that the collection and use of your personal information are lawful, fair, and conducted in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent's or legal guardian's consent for that specific purpose.

Our legal bases for processing your personal information depend on the services you utilize and how you use them. This means we collect and use your information on the following grounds:

Consent From You

Whenever you provide us with consent to collect and use your personal information for a specific purpose, we ensure the utmost respect for your decision. You maintain the right to withdraw your consent at any time using the facilities we provide. Nonetheless, this will not impact any prior use of your information that has already taken place. For instance, if you consent to providing your name and contact details to participate in a giveaway or promotion, you may withdraw your entry at any time. However, this will not affect any selection or judging that has already occurred. Should you have any further inquiries about how to withdraw your consent, please don't hesitate to contact us using the details provided in the "Contact Us" section of this privacy policy.

Performance of a Contract or Transaction

In situations where you enter into a contract or transaction with us, or when preparatory steps are necessary before entering into a contract or transaction, we may require personal information such as your name and contact details to efficiently respond to your needs. For instance, if you contact us with an enquiry, we may request this information to provide you with a suitable response.

Our Legitimate Interests

We may determine that processing your personal information is necessary for our legitimate interests, such as providing, operating, improving, and communicating our services to you. Our legitimate interests encompass various aspects, including research and development, understanding our audience, marketing and promoting our services, optimizing service operations, conducting marketing analysis, and safeguarding our legal rights and interests. Rest assured that we carefully consider and balance these interests to ensure they do not override your rights and freedoms.

Compliance with Law

We acknowledge that certain situations may require us to use or retain your personal information due to legal obligations. Such instances encompass a range of scenarios, including court orders, criminal investigations, government requests, and regulatory obligations. If you have any queries regarding how we handle the retention of personal information to comply with the law, please don't hesitate to reach out to us using the contact details provided in the "Contact Us" section of this privacy policy.

International Transfers Outside of the European Economic Area (EEA)

When transferring personal information from countries within the European Economic Area (EEA) to countries outside the EEA, we take measures to protect your data through appropriate safeguards. For instance, we may use standard data protection clauses approved by the European Commission or employ binding corporate rules or other legally accepted means to ensure your information's security.

Your Rights and Controlling Your Personal Information

Restricting Processing

You maintain the right to request the restriction of processing your personal information under specific circumstances. If you believe that your personal information's accuracy is in question, or it has been processed unlawfully, or you require it solely for a legal claim, or you have objected to processing based on legitimate interests, you can make such a request.

Objecting to Processing

In situations where we process your personal information based on our legitimate interests or public interest, you have the right to object to such processing. In response, we must provide compelling legitimate grounds that outweigh your interests, rights, and freedoms in order to proceed with the processing.

Data Portability

You have the right to request a copy of the personal information we hold about you. We will strive to provide this information in a readily accessible format, such as CSV or other machine-readable formats. Furthermore, you may have the right to request the transfer of this personal information to a third party.

Deletion of Personal Information

At any time, you may request that we delete the personal information we hold about you. We will take reasonable steps to remove your personal information from our current records. If you ask us to delete your personal information, we will inform you of how the deletion affects your website usage or access to our products and services. Certain legal reasons might exempt certain information from deletion, and if applicable, we will clarify these reasons in response to your request. If you terminate or delete your account, we will erase your personal information within 15 days of the account's deletion. However, please note that certain public information, like profile details and public comments, may still be retained by search engines or similar third parties, even after you delete the information from our services or deactivate your account.

Additional Disclosures for California Compliance (US)

If you reside in California and our business relationship primarily pertains to personal, family, or household purposes, you have the right under California Civil Code Section 1798.83 to inquire about the information we disclose to other organizations for their marketing purposes.

To make such a request, please use the contact details provided in this privacy policy with the subject line "Request for California privacy information." You may submit this type of request once per calendar year. Upon receiving your request, we will provide you with an email listing the categories of personal information we disclosed to other organizations for their marketing purposes during the last calendar year, along with the names and addresses of those organizations. Please note that not all personal information shared in this manner is covered by Section 1798.83 of the California Civil Code.

Do Not Track

Certain browsers feature a "Do Not Track" option that allows you to inform websites that you do not want your online activities to be tracked. At present, we do not respond to "Do Not Track" signals sent by browsers.

Adherence to Privacy Policy Standards

We are committed to upholding the standards outlined in this privacy policy, ensuring that we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons.

Cookies and Pixels

You have the option to decline cookies from our website if your browser permits. Most browsers enable you to adjust settings that refuse the placement of some or all cookies. However, please note that your ability to limit cookies is contingent upon your browser's capabilities. For additional information on cookies, please refer to the "Cookies" section of this privacy policy.

CCPA-Permitted Financial Incentives

In compliance with your right to non-discrimination, we may offer certain financial incentives permitted by the CCPA, which may lead to varying prices, rates, or quality levels for the goods or services we provide.

Any CCPA-permitted financial incentive we offer will be reasonably related to the value of your personal information, and we will provide clear written terms describing the nature of such offers. Participation in a financial incentive program will require your prior opt-in consent, which you can revoke at any time.

California Notice of Collection

Over the past 12 months, we have collected the following categories of personal information as enumerated in the California Consumer Privacy Act:

  1. Identifiers, such as name, email address, phone number, account name, IP address, and an ID or number assigned to your account.
  2. Customer records, such as billing and shipping address, and credit or debit card data.
  3. Demographics, such as your age or gender. This category may include data qualifying as protected classifications under other California or federal laws.
  4. Commercial information, such as products or services purchased, obtained, or considered, as well as other purchasing or consuming histories or tendencies.
  5. Internet activity, such as browsing history, search history, and interactions with our website.
  6. Geolocation data, including the approximate physical location of your device.
  7. Inferences drawn from the personal information collected, such as individual profiles, preferences, characteristics, behaviors, and attitudes.

Sensitive Personal Information (CPRA Expansion)

With the introduction of the California Privacy Rights Act (CPRA), we also collect and handle Sensitive Personal Information, which includes data like precise geolocation data, racial or ethnic origin and religious beliefs.

We collect this personal information from you, our affiliates, and/or third parties. The information is used to operate, manage, and maintain our business, provide our products and services, and achieve our business purposes and objectives. This includes activities such as developing, improving, and maintaining our products and services; personalizing, advertising, and marketing our offerings; conducting research, analytics, and data analysis; maintaining our facilities and infrastructure; ensuring quality and safety; conducting risk and security control and monitoring; detecting and preventing fraud; performing identity verification; undertaking accounting, audit, and internal functions, such as internal investigations; complying with laws, legal processes, and internal policies; maintaining records; and exercising and defending legal claims.

Right to Know and Delete

If you are a California resident, you have rights concerning the deletion and knowledge of specific information about our data practices in the past 12 months. You can request the following from us:

  1. The categories of personal information we have collected about you.
  2. The categories of sources from which the personal information was collected.
  3. The categories of personal information about you that we disclosed for a business purpose or sold.
  4. The categories of third parties to whom the personal information was disclosed for a business purpose or sold.
  5. The business or commercial purpose for collecting or selling the personal information.
  6. The specific pieces of personal information we have collected about you.

To exercise any of these rights, please contact us using the details provided in this privacy policy.

Shine the Light

As a California resident, you have the right to request information from us regarding the manner in which we share certain personal information, as defined by California's "Shine the Light," with third parties and affiliates for their own direct marketing purposes.

To receive this information, please send us a request using the contact details provided in this privacy policy. Make sure to include "California Privacy Rights Request" in the first line of the description and provide your name, street address, city, state, and ZIP code.

Testimonials

a.) Testimonials Usage and Disclosure

Testimonials are shared on our website and may be included in other content created by Faithmov. These testimonials are not intended for marketing purposes but rather to glorify God by sharing the experiences and transformations of individuals within the Faithmov community. By submitting a testimonial, you grant us permission to use and disclose it on our website or any other content we create.

b.) Testimonials Authenticity

The testimonials we receive are sent voluntarily by individuals who are part of the Faithmov community. These testimonies may be obtained through coaching sessions or other interactions within our community. All testimonials are genuine and accurately represent the personal experiences and opinions of the individuals who submitted them.

c.) Consent and Approval

Testimonials obtained through coaching sessions or from the Faithmov community are shared with the consent of the individuals involved. By submitting a testimonial, individuals affirm that they willingly share their experiences and have approved its usage on our website or other content. Additionally, we may include testimonials from comments posted on our YouTube videos. By voluntarily typing and posting comments, individuals agree to the testimonial being "public" and viewable by others.

If an individual wishes to have their testimonial removed from our website or content, they have the right to request removal. Please send an email to [email protected] for any testimonial removal inquiries.

d.) Testimonies for God's Glory

The purpose of these testimonials is to give glory to God and to share what He has done in the lives of those within the Faithmov community. We value and respect the authentic experiences shared by our members, and we are committed to maintaining the privacy and integrity of their testimonials.

If you have any questions or concerns about our testimonial practices or privacy policy, please don't hesitate to contact us at [email protected].

Changes to This Policy

We reserve the right to make changes to our privacy policy to reflect updates in our business processes, current acceptable practices, or legislative and regulatory changes. In the event of changes, we will post them here at the same link through which you access this privacy policy.

If the changes are significant or required by applicable law, we will inform you (based on your selected communication preferences) and all our registered users with the new details and links to the updated policy.

If necessary, we will seek your permission or provide you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, please feel free to reach out to us using the following details:

Faithmov

Address: 1230 Wien, Austria

Email: [email protected]